Qatar Airways Cargo — Global Air Freight from Doha

Qatar Airways Cargo is one of the world’s biggest air cargo airlines. It operates from Hamad International Airport in Doha, Qatar, and ships goods all over the world using both freighter aircraft and passenger planes.

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Qatar Airways Cargo Booking Guide 2026 – Official Channels & Requirements

In 2026, Qatar Airways Cargo provides multiple official digital and manual booking channels to manage cargo shipments efficiently, along with specialized logistics services for different cargo types.

1. Digital Booking Platforms (Official)

Digital Lounge (Primary Platform)

The Digital Lounge is the main official web portal for Qatar Airways Cargo. It allows users to:

• Manage cargo bookings
• Access real-time freight rates
• Confirm interline bookings
• Handle shipment details online

QR Cargo Mobile App (2026 Version)

The QR Cargo mobile app, newly revamped in 2026, enables users to:

• Book cargo shipments
• Track shipments in real time
• Manage electronic Air Waybills (e-AWBs)

Third-Party e-Booking Platforms

Qatar Airways Cargo is officially integrated with global freight platforms, including:

• WebCargo (by Freightos)
• cargo.one

These platforms allow freight forwarders to access instant rates and book cargo capacity online.

2. Direct Support & Cargo Offices

Customer Service & Head Office

For manual bookings or complex shipments, you can contact:

• Qatar Airways Cargo Reservations
• Qatar Airways Cargo Head Office (Doha)
  📞 +974 4018 3093

Local Cargo Offices

Qatar Airways Cargo operates a global network of local offices.
You can find your nearest office using the official office locator for regional assistance.

3. Specialized Qatar Airways Cargo Services

During booking, you can select specialized product lines based on cargo type:

• Pharma – Temperature-controlled transport for medical and healthcare products
• Fresh – Dedicated logistics for perishable goods
• Live – Safe and comfortable transport of animals
• TechLift – Handling of high-tech cargo, including semiconductors and AI hardware
• SecureLift – High-security solutions for valuable shipments

4. Qatar Airways Cargo Booking Requirements

To complete a cargo booking, ensure the following information is ready:

• Shipment details: Total weight, dimensions, and number of pieces
• Documentation: e-AWB details and applicable local customs requirements
• Tracking: After booking, track your shipment using the 11-digit AWB number on the official tracking page

Cargo Services

Qatar Airways Cargo offers safe, fast, and reliable services for all types of shipments:

• QR Pharma – For temperature-controlled medicines and medical supplies.
• QR Fresh – For fruits, vegetables, flowers, and other perishable goods.
• QR Live – For live animals with special care and handling.
• QR Express – For urgent shipments that need quick delivery.
• Courier – For time-sensitive parcels with full tracking.
• Aerospace – For aircraft parts and items from the aviation or defense sector.
• General Cargo – For all types of regular goods.

 Fleet and Network

• Uses modern Boeing 777 freighters for high-capacity cargo.
• First airline to order the new Boeing 777-8F, arriving in 2027.
• Serves over 60 cargo destinations and 170 passenger routes worldwide.
• Based at Hamad International Airport, one of the world’s most advanced cargo hubs.

Qatar Airways Cargo Booking, Track & Shipments Worldwide

Qatar Airways Cargo offers fast, reliable solutions for global freight movement, making it easy for customers to book, track, and manage shipments worldwide. With specialised services like QR Express for time-critical cargo, the airline provides priority handling, quick transfers at Doha’s Hamad International Airport, and efficient delivery across its growing network. Customers benefit from advanced technology, real-time tracking, and dedicated support for pharmaceutical, perishable, and live animal shipments. As one of the world’s leading cargo carriers, Qatar Airways Cargo ensures secure, on-time transportation using a modern fleet and seamless door-to-airport service for businesses and individuals worldwide.

How to Book and Track Shipments with Qatar Airways Cargo

You can easily book or manage your Qatar Airways Cargo shipments through several convenient options — online, through the Digital Lounge, or by contacting a local cargo office.

How to Book

1. Digital Lounge
   Use the Qatar Airways Cargo Digital Lounge for quick and easy bookings.
   It offers:

• Real-time flight and space availability
• Personalized dashboard for your shipments
• Instant booking confirmations
  Perfect for booking allotments or frequent shipments.

2. Other Digital Platforms
   You can also make bookings through other approved digital channels provided by Qatar Airways Cargo.
3. Local Representatives
   If you prefer direct help, contact your local Qatar Airways Cargo office or agent.
   They can assist with bookings, rates, and shipment planning.

 How to Track Your Shipment

1. Online Tracking
   Visit the official Qatar Airways Cargo website and use the “Track Shipment” or “My Booking” option.
   Enter your Air Waybill (AWB) number to view real-time shipment updates.
2. Mobile App
   The QR Cargo Mobile App provides easy access to booking details and shipment tracking on the go.
3. Local Offices
   For detailed information about flight schedules, rates, or shipment status, contact your nearest Qatar Airways Cargo office.
   You can find all contact details directly on the official website.

 Partnerships and Innovation

• Partnered with IAG Cargo and MASkargo in 2025 to create a Global Cargo Joint Business, offering faster and more connected services.
• Works with Cainiao to improve e-commerce logistics.
• Provides online booking and tracking through the Digital Lounge and QR Cargo Mobile App.
• Runs the WeQare program to promote sustainability, reduce emissions, and support communities.

 Contact Qatar Airways Cargo

•  Website: www.qrcargo.com
•  Phone: +974 4018 3093 (Head Office, Doha)
•  Claims: qrcgoclaims@qatarairways.com.qa
•  App: Available on Google Play and App Store

Our Specialized Cargo Products

Product	Description
Aerospace	Safe and efficient transport solutions for aircraft parts and components.
TechLift	Reliable handling of electronics and high-value technology goods.
Pharma	Temperature-controlled solutions for pharmaceuticals and healthcare cargo.
Fresh	Specialized handling for perishable goods, fruits, and flowers.
Live	Expert care and transport for live animals.
Drive	Comprehensive logistics for automotive shipments.
Mail	Fast and secure air mail services worldwide.
SecureLift	Enhanced protection for valuable and sensitive shipments.
Courier	Time-sensitive door-to-door courier services.
General	Flexible and cost-effective options for all cargo types.
Serenity	Safe transport of human remains with dignity and care.

 Qatar Airways Cargo Booking & Tracking Process

Qatar Airways Cargo offers one of the most efficient air freight solutions globally. Whether you’re shipping commercial goods, perishables, live animals, or courier items, you can book and track your cargo seamlessly through their digital platforms or local offices.

Online Booking via Digital Lounge, Website, or Mobile App

1. Register or Sign In:
   Visit the official Qatar Airways Cargo website or use the mobile app (available for iOS and Android). Create an account or sign in to access booking options.

2. Enter Shipment Details:
   Provide key shipment details — origin, destination, cargo type (e.g., QR Fresh, QR Live, QR Pharma, etc.), weight, dimensions, and special handling needs.

3. Get a Quote & Confirm Booking:
   The platform displays real-time capacity and dynamic rates. Choose your preferred flight option and confirm your booking instantly.

4. Generate Air Waybill (AWB):
   Qatar Airways uses electronic air waybills (e-AWB) as digital proof of shipment. Enter all required shipment and consignee details accurately.

5. Prepare Documentation:
   Upload any required documents — such as MSDS for hazardous goods or health certificates for live animals — as per IATA and airline regulations.

6. Make Payment:
   Most shipments are prepaid. Follow on-screen instructions to complete your transaction.

7. Tender Cargo at Airport:
   Deliver your cargo to the designated terminal before the cut-off time. Ensure packaging complies with the “Ready for Carriage” (RFC) standard.

Offline Booking via Local Office

You can also book directly by contacting your nearest Qatar Airways Cargo office or an authorized freight forwarder. They’ll help you get a rate quote and handle documentation on your behalf.

How to Track Your Qatar Airways Cargo Shipment

You can easily monitor your shipment using your 11-digit Air Waybill (AWB) number through multiple channels:

•  Official Website:
  Go to qrcargo.com/s/track-your-shipment and enter your AWB number for live updates.

• Mobile App:
  Track shipments in real time and access a detailed progress timeline directly from the app.

• Email Alerts:
  Enable notifications to receive automatic shipment updates.

• Third-Party Tracking Sites:
  Use any reliable tracking platform by entering your AWB number.

• Local Support:
  Contact your nearest Qatar Airways Cargo office for personalized assistance.

Latest Updates

 Increased Flights to Paris

Qatar Airways Cargo has increased passenger frequencies to 28 weekly flights, offering over 1,000 tonnes of cargo capacity between Doha and Paris.

Press Release — September 25, 2025

Qatar Airways Cargo, IAG Cargo, and MASkargo Announce Global Cargo Partnership

Doha, Qatar:
Qatar Airways Cargo, IAG Cargo, and MASkargo have announced their plan to establish a Global Cargo Joint Business, pending regulatory approval. This partnership aims to deliver a more connected, efficient, and customer-focused air freight network across the globe.

The collaboration combines the strengths, fleets, and logistics expertise of three industry leaders to offer:

• Faster transit times and streamlined routing
• Improved global connectivity
• Unified safety and security standards
• Broader service flexibility for customers

“This marks a milestone in redefining global air cargo,” said Mark Drusch, Chief Officer Cargo at Qatar Airways.
“Together, we will offer unparalleled service, efficiency, and reach.”

David Shepherd, CEO of IAG Cargo, added:

“This partnership enhances global connectivity and opens new opportunities for customers worldwide.”

Mark Jason Thomas, CEO of MASkargo, shared:

“Combining our resources will create a new era of innovation, efficiency, and expanded service offerings.”

Implementation is expected soon, following final regulatory approvals.

Global Cargo Companies and Services — Professional Guide

Category	Company / Airline	Main Services Offered	Highlights
Air Cargo Carriers	Qatar Airways Cargo	General goods, pharma, live animals, perishables, express	World’s leading air cargo carrier; based in Doha
	Emirates SkyCargo	Temperature-sensitive, fresh products, high-value shipments	Hub at Dubai; advanced cargo handling
	Turkish Cargo	General cargo, special care, live animals	Network to 340+ destinations
	Cathay Pacific Cargo	Pharma, perishable, dangerous goods	Based in Hong Kong; known for reliability
	Lufthansa Cargo	Express, temperature-controlled, valuable goods	Europe’s largest air cargo carrier
Courier & Logistics	DHL Express	International parcel, documents, express delivery	Fast global network and tracking
	FedEx	Freight, express, logistics solutions	Strong presence in North America & Asia
	UPS	Air & ground freight, warehousing	Reliable tracking and express service
	Aramex	Logistics, e-commerce, last-mile delivery	Focused on Middle East & Asia
	Milaha Logistics (Qatar)	Sea freight, air freight, logistics management	Major logistics company in Qatar
Special Cargo Services	Pharma Transport	Medicines, vaccines, medical devices	Controlled temperature and monitoring
	QR Fresh	Fruits, vegetables, flowers	Fast and temperature-safe delivery
	QR Live	Animals transport	Safe, secure, and certified handling
	QR Express	Urgent and small shipments	Quick handling and delivery confirmation

Tips for Shippers

• Always check the Air Waybill (AWB) number for live tracking.
• Use digital platforms like Qatar Airways Cargo Digital Lounge for booking and status updates.
• For fast delivery, choose Express or Priority cargo options.

About the Airlines

Qatar Airways Cargo

Headquartered in Doha, Qatar Airways Cargo is the world’s leading international air freight carrier, serving more than 60 dedicated freighter destinations and 170 passenger destinations.

Its fleet includes 28 Boeing 777 freighters and 230 passenger aircraft equipped with cargo capacity. The airline will also be the launch customer for the Boeing 777-8F, offering 25% improved fuel efficiency when deliveries begin in 2027.

Qatar Airways Cargo continues to invest in digital innovation, sustainable operations, and community-focused initiatives through its WeQare sustainability program, which focuses on the environment, society, economy, and culture.

IAG Cargo

Formed in 2011 after the merger of British Airways World Cargo and Iberia Cargo, IAG Cargo now includes Aer Lingus, Vueling, and LEVEL, serving six continents.

In 2024, IAG Cargo reported €1.23 billion in revenue, operating under its parent company, International Airlines Group (IAG) — one of the world’s largest airline groups with over 600 aircraft.

Media Contact: Nadia.bedra@iagcargo.com
 Website: www.iagcargo.com

MASkargo

As the cargo arm of Malaysia Aviation Group (MAG), MASkargo provides integrated logistics and freight solutions by air, land, and sea.

Operating from Kuala Lumpur International Airport, its 108-acre cargo terminal can handle up to 1 million tonnes annually, with future capacity for 3 million tonnes. MASkargo also manages 11 cargo terminals across Malaysia and partners with over 40 global carriers.

Email: erlina.zahidi@malaysiaairlines.com / nurnabila.mohddali@malaysiaairlines.com
Website: www.maskargo.com

About Qatar Airways

Qatar Airways is a multiple award-winning airline, crowned ‘World’s Best Airline’ by Skytrax a record nine times (2011, 2012, 2015, 2017, 2019, 2021, 2022, 2024, and 2025).

The airline operates flights to over 170 destinations worldwide via Hamad International Airport, voted the ‘Best Airport in the Middle East’ for 11 consecutive years.

Qatar Airways was the first Middle Eastern airline certified to IATA’s Environmental Assessment (IEnvA) highest level, demonstrating its commitment to sustainability and responsible operations.

Help & Support

Stay updated with the latest news and announcements from Qatar Airways cargo’s — the world’s leading air freight network connecting people, products, and possibilities.

Conclusion:

Qatar Airways Cargo continues to lead the global air freight industry with its advanced Digital Lounge, modern Boeing fleet, and specialized services like QR Pharma and QR Fresh. From Doha’s Hamad International Airport, it connects over 170 destinations, ensuring safe, fast, and sustainable cargo transport worldwide through innovation and reliability.

FAQs

1. What is Qatar Airways Cargo?

Qatar Airways Cargo is one of the world’s largest air freight airlines, operating from Hamad International Airport in Doha and transporting cargo to over 170 destinations worldwide using freighter and passenger aircraft.

2. How do I book cargo with Qatar Airways Cargo?

You can book shipments through the Qatar Airways Cargo Digital Lounge, approved online platforms, the mobile app, or by contacting a local Qatar Airways Cargo office or freight agent.

3. How can I track my Qatar Airways Cargo shipment online?

Track your shipment by entering your 11-digit Air Waybill (AWB) number on the official Qatar Airways Cargo website or via the QR Cargo Mobile App for real-time updates.

4. What types of cargo services does Qatar Airways Cargo offer?

Qatar Airways Cargo offers specialized services including QR Pharma, QR Fresh, QR Live, QR Express, Courier, Aerospace, SecureLift, and General Cargo solutions.

5. Does Qatar Airways Cargo provide temperature-controlled shipping?

Yes. QR Pharma and QR Fresh provide certified temperature-controlled solutions for pharmaceuticals, vaccines, food, flowers, and other sensitive perishables.

6. Where is Qatar Airways Cargo headquartered?

Qatar Airways Cargo is headquartered in Doha, Qatar, with its main cargo hub at Hamad International Airport (HIA), one of the world’s most advanced air cargo facilities.

7. What aircraft does Qatar Airways Cargo use for freight?

The airline operates a modern fleet of Boeing 777 freighters and will become the launch customer of the Boeing 777-8F starting in 2027 for improved fuel efficiency and capacity.

8. Can individuals ship cargo with Qatar Airways Cargo or only businesses?

Both individuals and businesses can ship cargo through Qatar Airways Cargo, either directly or via authorized freight forwarders, depending on shipment size and destination.

9. Does Qatar Airways Cargo support express and urgent shipments?

Yes. QR Express and Courier services offer priority handling and fast delivery for urgent and time-sensitive shipments worldwide.

10. How can I contact Qatar Airways Cargo customer support?

You can contact Qatar Airways Cargo via their Doha Head Office at +974 4018 3093, email qrcgoclaims@qatarairways.com.qa, or visit the official Qatar Airways Cargo website for local office contacts.